ProAssisting Blog
MARCH 18, 2010
GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Download our free white paper, "Defining Assistant Excellence". Share it with others. Stay in the know!
Service Untitled
NOVEMBER 8, 2012
How long does it take for someone to answer the phone, and are you put on hold for any extended amount of time? Patient satisfaction begins with a member of the staff personally answering the phone. How customer service excels during disasters With over two million customers without power because of Hurricane.
Small Business CEO
DECEMBER 14, 2012
Lauren Freeman, President of the e-tailing group (a niche e-commerce consultancy), published a white paper to share the findings of consumer rationale for using chat. Not having to stray from their computers or pick up the phone (especially in a work environment) were significant reasons chat was favored.
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