article thumbnail

Generative AI will hollow out many middle class roles over the next decade

Workplace Insight

On the flip side, many blue-collar roles – such as landscapers, mechanics, or construction workers – include manual labour or customer service elements that can’t easily be replicated by generative AI.

Medical 64
article thumbnail

Merit Pay Raises: Why They're More Popular and How to Get One

On The Job

of payroll is targeted for incentive and bonus pay in 2018. It doesn't matter if you're part of a key development team or a customer-service representative, you grow in value the minute you can help your employer make money or save money. Could you collaborate to develop a better process or project? Solve a problem.

Payroll 114
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Rocky tax season could lead to slow refunds for employees

BMT Office Administration

increase from 2021; it processed 43,818,000 returns, which is an 11.2% By March 12, 2021—again, four weeks or so into the filing season—it had received 66,065,000 returns and processed 58,490,000 returns. A portion of this backlog is due to pandemic-related payroll credits. For the week ending Feb. 25, 2022, (i.e.,

2021 52
article thumbnail

Control Expenses – Automate Process Through Workflow Software

Small Business CEO

Do you find yourself spending time trying to figure out what happened to a customer’s order? Do your auditors want to see the details of how transactions were processed, including approval signatures? We all want to increase efficiency, and are often becoming more customer-driven. Customer applications (e.g.

article thumbnail

Top 10 Small Business Trends for 2015

Small Business Labs

.  Cloud Automation tools are simplifying a wide range of traditional small business applications such as accounting, payroll, inventory management, HR and benefits administration, etc.     3.

2015 100
article thumbnail

How to Launch (and Maintain) a Successful E-Commerce Business

Success

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? This can be a surprisingly frustrating step in the e-commerce startup process because your business name will follow you potentially for life. Launching dentures.com is probably not wise.

article thumbnail

Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Make employee engagement an important part of the process. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. Well thought.