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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. Get Human is a website that offers a listing of companies and their customer service numbers and the shortcut secrets to help you connect with a real person.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

Follow your organization’s policies and don’t share any private information, whether personal or business-related. This includes personal identification information (like phone numbers, email addresses, social security numbers, etc.) experts on social media (I strongly recommend Zain Kahn and his Superhuman Newsletter ).

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well.

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High Performers Versus Low Performers - 7 Ways to Tell the Difference

Stephanie LH Calahan

Adheres to policies, procedures, and regulations in a way that positively contributes to the achievement of team, office, and organization goals 6. Handbook topics include Linking Time Management To Results, Linking Customer Service To Results, and others.

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Your three-step blast-away to avoid freelancer burnout | Men With Pens

Men With Pens

They work on projects, they do their own customer service, their own customer management, their marketing and networking, their project scheduling, admin and bookkeeping. Turn off the phone while working and don’t answer every call. Newsletters the same. They have to stay on top of everything.

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