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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. They most likely will stop using your product/service, but also, they would end up telling their friends.

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Virtual Assistant Business - What the heck is this?

Professional Assistant Blog

The good news is that I now have free time to start my own business (if I don't end up finding something permanent) and hope that this new venture will take off like a rocket! U nfortunately, I got let go from my job due to restructuring and am looking for work now. This was the bad news. You might be asking what this is.

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