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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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Virtual Assistant Business - What the heck is this?

Professional Assistant Blog

Image by cogdogblog. U nfortunately, I got let go from my job due to restructuring and am looking for work now. This was the bad news. The good news is that I now have free time to start my own business (if I don't end up finding something permanent) and hope that this new venture will take off like a rocket!

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