Remove Customer Service Remove Medical Remove Price Remove Survey
article thumbnail

Customer service expectations for the medical community

Service Untitled

Everyone needs medical attention from time to time, and the professional medical community needs to think convenience, price, quality, and partnership. Customer service and expectations have changed the genre of urgent care as well as routine medical services.

Medical 40
article thumbnail

Airports and excellent customer service – can it really be?

Service Untitled

The airport has a four-story amusement park for the children, and in Terminal 3, a city in itself, such passenger services as a dry cleaner, medical center, grocery store, pharmacy, jewelry and clothing stores all at one’s fingertips. Small airports scored significantly higher than the largest airports. photo credit: mikecogh.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building respect as part of your company culture

Service Untitled

Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices.

article thumbnail

Service Untitled» Blog Archive » Patient satisfaction and customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Any customer service agent would find that behavior unacceptable. Are you listening medical professionals? Customer service for those clients from hell You know those callers – rude and insulting.

article thumbnail

Service Untitled» Blog Archive » Panera Bread 2010 “25 Customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Chairman and CEO Ronald Schaich has stated that the drop in wheat prices last year has been helpful in avoiding any price increases, but claims that the quality of products at Panera are of the highest priority.

2010 40
article thumbnail

Service Untitled» Blog Archive » Employing company vision in.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Almost any company will state on a mission statement their commitment to excellent customer service, but how many of those organizations follow through on that campaign? .

article thumbnail

Customer satisfaction getting worse among large retailers

Service Untitled

According to statistics, all economic sectors were down, but large companies still have the definitive edge simply because they can offer lower prices than their smaller competition. As an example, just by mere marketing and price competition the Kindle far outsells the Nook. For instance, Barnes and Noble can not compete with Amazon.

Salary 40