Remove Customer Service Remove Medical Remove Organization Remove Retirement
article thumbnail

An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

When my mom retired just shy of her 80th birthday from the profession, she was given a scrapbook that was packed with pages of pictures, letters and writings about what she meant to her co-workers and organization. They’re what I call the unicorns of the organization. as the CEO, and people just absolutely adored her.

article thumbnail

It’s charm school for Delta Airlines

Service Untitled

When Delta merged with Northwest Airlines, it seemed just to make a wider venue for the endless lack of customer service and concern. Customer service training will center around the universal principals, however it won’t be about offering waivers or bending the rules. Listen, ask, listen. Care about your job.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Nicole Grinnell 5:57 Yeah, so I’m the CEO that I was mainly supporting, actually retired.

AT&T 72
article thumbnail

29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas. Her Noah’s Arks Rescue charity pays the medical, rehabilitation and caregiving costs for dogs that otherwise would be euthanized.

2017 279
article thumbnail

Customer satisfaction getting worse among large retailers

Service Untitled

The American Customer Satisfaction Index (ACSI) shows customer satisfaction dropping to a level on par with the recession of 2008. The ACSI scores organizations on a 1 to 100 national level in ten economic sectors, rating 45 industries and over 225 companies including e-commerce and e-business.

Salary 40
article thumbnail

Customer satisfaction getting worse among large retailers

Service Untitled

The American Customer Satisfaction Index (ACSI) shows customer satisfaction dropping to a level on par with the recession of 2008. The ACSI scores organizations on a 1 to 100 national level in ten economic sectors, rating 45 industries and over 225 companies including e-commerce and e-business.

Salary 40