Customer Service Management Purchasing Verizon 
Customers Rock!
JANUARY 24, 2012
In order to answer this question, one must consider the true cost of managing a social media program. However, the fact that social media is a web-based activity gives companies (especially those in the Business to Consumer space) the opportunity to measure actual product purchases coming from social media. What are the costs?
Service Untitled
NOVEMBER 24, 2010
Wal-Mart for their return policy refunding cash (for purchases under $25), gift cards (for purchases over $25), or an even exchange. There is one caveat however; more than three returns within 45 days require a manager’s approval. Their website does not offer a customer service phone number.
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