Customer Service Legal Process Time Zones 
Denise Aday
MAY 10, 2010
I also got some great ideas and advice for improving our processes. I do so because a) I like the transparency and ability for clients to see exactly what they’re paying for and b) it’s actually a service item. I’m very cognizant of such boundaries, both from a legal and a respect standpoint. I tend to agree for the most part.
Musings of a High-Level Executive Assistant
AUGUST 16, 2010
First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary. The difficult part was between the 3 hour time zone difference and finding out late in the afternoon meant I really had less than a couple of hours to actually take care of it all.
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