Customer Service Learning Policies Purchasing 
Success
DECEMBER 28, 2021
As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty. Deliver to your customer.
Allwork
APRIL 22, 2024
Mike Sullivan explores how to ensure price consistency and compliance through a pricing policy, such as a MAP policy. One strategy is to use a MAP (Minimum Advertised Price) policy. A MAP policy outlines the minimum price at which aggregators can advertise your products. Learn more about FTC pricing here.
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Service Untitled
MAY 21, 2012
There is no relaxing elevator music where I can work until an agent answers; instead I’m forced to listen to a litany of advertisements offering me more services that might very well call me back to this same maze of customer service mediocrity. So what makes Zappos.com a leader in customer service?
Service Untitled
JUNE 25, 2012
No matter how quickly technology continues to dazzle us with innovative ways to contact our customers, understand new products, or strive to make purchasing convenient and quick, satisfied customers and our future relationships with them are what keeps our businesses growing. Can you think win-win ?
Success
NOVEMBER 1, 2022
To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well.
Service Untitled
JANUARY 15, 2010
Service Untitled The blog about customer service and the customer service experience. Whenever she buys a pair of shoes, she never takes the shoe box home with her because she makes a mad rush to her closet and hides the purchases from her husband (he always complains she buys too many pairs of shoes).
The Small Business Blog
MAY 13, 2010
Policies, recessions and unemployment aside, people lost faith in him and the moment that happens, whether you are a businessperson or a politician, you are in trouble. It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. What was his main problem? Nice sharing.
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