Service Untitled
APRIL 15, 2011
Managing customer expectations are closely tied to an organization’s consistent and accurate ability to communicate. When there are poorly managed expectations and neglectful follow-up procedures, customers become confused, disappointed, and frustrated. photo credit: SimplyAbbey.
Laughing all the Way to Work
JULY 12, 2010
The Stevie® Awards is a prestigious award honouring the achievements and positive contributions of organizations and business people worldwide. The fact that they have a category for Support Staffer of the Year is recognition of the important role support staff play in any organization. Oh where or where is my password?
Musings of a High-Level Executive Assistant
JANUARY 8, 2013
I left employment there when a union was successful in organizing the clerical staff. This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. I jumped around 4 other jobs and then landed my dream job.
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