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Self Defense for Admins

The Office Professionals Place

Enhance your resume and get the Microsoft Office Specialist (MOS) certification or Microsoft Certified Application Specialist (MCAS). Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management.

IAAP 100
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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. I finally had a chance to sit down and read your book over the holiday. Excellent material!

2010 100