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DECEMBER 10, 2010
Promote these events via email, newsletters, or social media. Do these simple tasks again and again; not just at holiday time. Make it a New Year’s Resolution to find out what is on a customer’s mind; listen to what they have to say, and respond and adapt to compliments and complaints.
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MAY 11, 2011
Even if you decide to send a holiday greeting, why not tie a small candy cane, a bell with a ribbon, or even a sealed piece of festive candy? Customers and clients always like to be recognized. I like to educate customers using newsletters and reports. Never forget to ask your customers about your customer service.
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Service Untitled
MAY 10, 2011
Even if you decide to send a holiday greeting, why not tie a small candy cane, a bell with a ribbon, or even a sealed piece of festive candy? Customers and clients always like to be recognized. I like to educate customers using newsletters and reports. Never forget to ask your customers about your customer service.
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SEPTEMBER 15, 2011
Primarily the best defenses against customers sitting in front of their computers and buying products is to compete in price, selection, and customer service. Customers like to touch, feel, and taste; it’s all part of the retail experience. Never forget that the Internet is also your friend.
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MARCH 24, 2014
Amazon has promised access to their digital library also, but I haven’t read where my customer service is going to increase with the higher dues, but I’m still going to renew my subscription. And so all of that brings some ideas to promote customer loyalty in smaller businesses. In the Jacksonville, Fla.
Customers Rock!
APRIL 26, 2010
Kevin Hillstrom of MineThatData shared his experiences with some major apparel companies: At Lands’ End, professionals had to help out in the warehouse, or on the phones, during the holiday season and during bad weather. You learn a lot about customers doing that.
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JULY 5, 2011
When you think of the convenience that online stores are open 24 hours a day, seven days a week, and 365 days per year, it can certainly make that July 4th celebration where area stores close for the holiday inconsequential, because if you feel like shopping, just hit any key on your computer. Have you ever walked into the Apple store?
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