Remove Customer Service Remove Health Remove Mentoring Remove Restaurants
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How to Survive a Recession, According to a 91-Year-Old Business

Success

To keep the 76,000-square-foot store running with only 120 employees, down 40% from the prior year, and with 50% fewer staff in the restaurant, they had to find efficiencies like streamlining the restaurant menu. My dad told me: ‘Rick, if you want the restaurant to run well, be in the restaurant.’ Great advice.”

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Collaborating With The Enemy: Competitive Advantage? | THE SMALL.

The Small Business Blog

Within his business he has established what he calls a Mentor Board of Advisors, a group of people he turns to for advice and learning. Not surprisingly this group includes mentors within his own industry, but what is unique about Scudamore is that some of these mentors run the businesses he competes against every day.

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Competitive Intelligence: Not Just For Big Business | THE SMALL.

The Small Business Blog

Top 5 Tips for Working With a Mentor » « Previous Entries This entry was posted on Wednesday, January 20th, 2010 at 3:38 pm and is filed under SME-Blog. Steve Said on January 26th, 2010 at 3:38 pm I often find that CI is overlooked by small businesses especially regarding restaurants for example.

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44 Ways to Kick-Start Your New Year

Success

Find a mentor. Ask questions of mentors and peers. For health? Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Ask restaurant servers for low-sodium options—you’d be surprised how eager they are to help. Take stock and charge forward.

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It's Time for Managers to Get Weird

On The Job

They know who has health problems and can't afford to lose insurance coverage. I once interviewed a restaurant manager who needed to make sure employees were cleaning the place thoroughly, but knew that constant nagging would not help. Not a good thing when a health inspector was on the way. I know they're losing sleep.