Customer Service Guidelines Policies Social Media 
Make or Break Moments
JANUARY 5, 2010
Like snowflakes, each customer’s needs are different and we have to be open and aware by using our active listening skills to learn about their unique circumstance.
The Small Business Blog
AUGUST 1, 2010
Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Make certain that you have strong, unconfusing policies on employment. Stay within legal guidelines regarding employment. You want the whole tree."
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Men With Pens
JANUARY 10, 2010
Every business owner should put all his energy into social media and making sure people like him. He buys courses in how to use social media because he thinks clients must like him. When I go to a website I don’t need to like the salesman, owner or customer service rep. But that’s not what’s happening.
Men With Pens
MARCH 14, 2010
Kelly Erickson of Maximum Customer Service (www.maximumcustomerservice.com) does these kick-ass web audit reports on customer experience and works with me now when we create our drive-by critiques. Click here to read our guest post guidelines , then show us what youve got. Thinking of guest posting on Men with Pens?
Men With Pens
MAY 19, 2010
They work on projects, they do their own customer service, their own customer management, their marketing and networking, their project scheduling, admin and bookkeeping. Limit your social media activity and try not to be omnipresent all the time. They have to stay on top of everything. Go on a wild rampage.
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