Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Energage

AUGUST 22, 2016

They gossip around the watercooler. Most of all, disengaged employees cost your organization countless dollars in lost productivity, quality, and poor customer service. To reference Roberta Flack’s old-time standard, your disengaged employees could be “Killing you softly”. They wish they were anywhere but at work.

Gossip 66

Gossip Customer Service Health AT&T 66

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

Success

AUGUST 3, 2021

Twos are sometimes referred to as the office “mom” or “dad” because of their warm dispositions and tendency to know what’s going on in everyone’s personal lives. This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency. Type Two: The Helper. Motivated by: Being needed Fears: Rejection.

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Environment Gossip Negotiating Salary 306