Customer Service Goals Management Verizon 
Customers Rock!
OCTOBER 4, 2010
social media and customer loyalty, a very new topic at the time. Much has changed in the world of social media, and customer loyalty/customer service is just now being discussed as a social media goal. Let me know if you plan to come; it should be very helpful for those of you in customer service!
Service Untitled
NOVEMBER 24, 2010
“Our goal isn’t to laud one company or put down another, but to call out specific policies that we think put consumers first or put them behind the eight ball,&# stated Tod Marks, senior editor and resident shopping expert at Consumer Reports. . - Their website does not offer a customer service phone number.
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