Tips From T. Marie

AUGUST 17, 2016

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Service Untitled

DECEMBER 10, 2010

. - Take care of your customers and attract new ones. Think about buying some small branded useful gifts to give out as promotions; key chains, cups, coolers, umbrellas, etc. Customer Appreciation Day. Promote these events via email, newsletters, or social media. It helps so many parents and their children.

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Success

NOVEMBER 1, 2022

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Offer sales, discounts and gifts as surprise perks.

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Gifts Customer Service Policies Social Media 279

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? 1 most effective sales tool; the statistics show that social media just can’t compete. Social media can be powerful if done well, but it’s not easy. You need help.

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Jen Lawrence

MARCH 25, 2019

Customers and colleagues are using social media for business at alarming rates. Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. This isn’t urgent!”

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Jen Lawrence

MARCH 25, 2019

Customers and colleagues are using social media for business at alarming rates. Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. This isn’t urgent!”

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40