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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

Did you improve a process that resulted in a clear desired outcome? For example, if you are in finance, adding the Series 7 license is a way to showcase your knowledge and achievements. Her recommendation is to make your phone number, email address and resume are easily accessible, and hyperlink as many details as possible.

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Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

No matter if you are a one-person show or you have a business that has many employees, unless you have business processes in place, you may find the business growing "out of control."  Make them too complex -- They over-engineer the processes and ultimately do not do them because it is too complex.

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Small Business Checklist: Business Process Outsourcing | THE SMALL.

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk or you new service provider makes you feel, as if they are doing you a favor, don’t deal with them, you need partners and not people you feel guilty calling. Nobody answers the phone – put the phone down and do not call back.

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Hearing the Message

Office Dynamics

Do you hear the ‘ Ring, Ring’ of the Get-a-Clue phone? Not long after, I had phone call with a close friend that has known me since high school. Me: [Long Pause as I process what she has just said, and I have HEARD ] Oh. Eerily, you happened to have just picked up a book two weeks prior, again, dissecting the same issue.

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How to Pick the Right CRM Software for Your Business

Small Business CEO

The software helps to organize all business processes by making sure every department is in line which the other. Companies use CRM software for many reasons: Organize your sales process to help a sales team win over new clients. Help manage existing client and customer relationships. Increase communication between departments.

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Benchmarking Customer Expectations - What’s the Right Yardstick?

Small Business CEO

When you pay your doctor bill, do you compare that process against other doctors, or do you think about being able to pay your credit card bill online? Health care organizations get compared by consumers to their auto insurance company, their bank and their cell phone companies. Think about it. Make budgeting easier. Then think big.