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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Worsening Access To Finance For UK Small Business

The Small Business Blog

Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance. Digg Furl Netscape Yahoo!

Finance 100
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Introducing the SUCCESS 125

Success

Through the four businesses she has founded, which span strategic services, design, construction and events, Burgess helps solve problems for good and create spaces and events that make you feel happy. Along with 100 people he is collectively raising £1,000,000 ($1,350,000) for a mental health charity by running 10km every single day in 2022.

Mentoring 312
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Top 5 Sales Tips for Small Business

The Small Business Blog

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!

2007 100
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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Make the necessary changes once you know exactly what your customers want. « Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Digg Furl Netscape Yahoo!

Learning 100
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Small Business News World Round-up – 2009/12/08

The Small Business Blog

Senate bill won’t change small biz premiums: The Congressional Budget Office predicts the Senate health care reform bill would provide better, but more expensive, coverage in the individual insurance market, while having little impact on premiums for employer-based coverage. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!

2009 100
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Christmas – Small Business Quote of the Week

The Small Business Blog

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

2007 100