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The Evolution of CRM

Productivity Bits

C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. It is an approach which has evolved over time to incorporate technology as a key tool to organise and automate many business processes. Photo Courtesy Of Hayley Vallejo.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

« Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. If you have additional tips, please share them in the comments section. Ignore your spendings on CS & u’r toast.

Learning 100
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Top 5 Tips for Avoiding Employment Lawsuits

The Small Business Blog

Consider Employment Practices Liability Insurance (EPLI) to cover you against claims or lawsuits filed against you by employees. » « Previous Entries This entry was posted on Monday, August 2nd, 2010 at 7:00 am and is filed under Business Checklists. Discrimination or harassment in the workplace will result in big trouble.

2007 100
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Reducing Overheads Can Save A Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Shop around : Make sure you are getting the best deals from all you suppliers- right down to your electricity, broadband and gas bills. If your business has an inventory make sure you source the best suppliers at the right price, and don’t be afraid to haggle ! Tools like Basecamp, WebEx, Skype, etc. lower overheads.

2010 100
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Finding Your Feet In The Business World

The Small Business Blog

Finding your feet in the business world can seem intimidating and daunting, but with the right support from people who have been there before, and from family and friends, can certainly give you the tools to take your business forward at the right pace, for you. I look forward to connecting with you! start-up in business.

2007 100
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The Zen of Social Media Marketing

The Small Business Blog

« Women In The Workplace Top 5 Tips for Safe Business Travel » « Previous Entries This entry was posted on Friday, April 23rd, 2010 at 7:30 am and is filed under SME-Blog. Stefan Töpfer Said on April 23rd, 2010 at 6:22 pm Agreed, social media is a business tool, but can become a distraction if no discipline is exercised.

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AccountsVision + WinWeb = WinWeb AccountsVision | THE SMALL.

The Small Business Blog

» « Previous Entries This entry was posted on Friday, August 11th, 2006 at 9:33 am and is filed under Accountants/CPAs , WinWeb. It is not often that one can find a partner, which fits in so perfectly with our own development focus. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

2006 100