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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

And automation tools such as Hootsuite assist in scalability by allowing you to post content across multiple platforms at once. For instance, a pet food supplier would be a candidate for Emma to avoid as she may one day expand into pet foods. Your business’ customer service and general responsiveness are critical to your brand.

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The Evolution of CRM

Productivity Bits

C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. It is an approach which has evolved over time to incorporate technology as a key tool to organise and automate many business processes. Photo Courtesy Of Hayley Vallejo.

Suppliers 100
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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Make the necessary changes once you know exactly what your customers want. « Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Digg Furl Netscape Yahoo!

Learning 100
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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. From the top senior levels, management is obligated to show they care about employees.

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Reducing Overheads Can Save A Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Shop around : Make sure you are getting the best deals from all you suppliers- right down to your electricity, broadband and gas bills. If your business has an inventory make sure you source the best suppliers at the right price, and don’t be afraid to haggle ! Tools like Basecamp, WebEx, Skype, etc. Digg Furl Netscape Yahoo!

2010 100
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Finding Your Feet In The Business World

The Small Business Blog

Finding your feet in the business world can seem intimidating and daunting, but with the right support from people who have been there before, and from family and friends, can certainly give you the tools to take your business forward at the right pace, for you. I look forward to connecting with you! Digg Furl Netscape Yahoo!

2007 100
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The Zen of Social Media Marketing

The Small Business Blog

VB, Stefan Massy Said on April 23rd, 2010 at 6:13 pm Social media can be a great tool in your business, if you know how to use it as a benefit, and not as a distraction. Stefan Töpfer Said on April 23rd, 2010 at 6:22 pm Agreed, social media is a business tool, but can become a distraction if no discipline is exercised.