Remove Customer Service Remove Filing Remove Goals Remove Suppliers
article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers.

article thumbnail

The Evolution of CRM

Productivity Bits

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. Now the fresher approach is: “what exactly do our customers need and how can we fulfill that need?” Photo Courtesy Of Hayley Vallejo.

Suppliers 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 5 Ways of Being More Efficient in Business

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing.

2007 100
article thumbnail

How To Make This Recession Work For Your Small Home Business.

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." If the supplier knows you are ready to buy for the right price they will cut you a deal. Promise to buy from one supplier for better payment terms, like 60 or 90 days.

Suppliers 100
article thumbnail

Top 5 Sales Tips for Small Business

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." They all have to do their part by providing excellent customer service. Explaining it to potential customers should become second nature to them.

2007 100
article thumbnail

Cost Cutting for Small Business – Payment Terms | THE SMALL.

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Firstly there is the extended payment term, of 60, 90 and 180 days – see if your supplier will allow any of those terms. This is like a 24% p.a.

2007 100
article thumbnail

Cost Cutting for Small Business – Payment Terms | THE SMALL.

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Firstly there is the extended payment term, of 60, 90 and 180 days – see if your supplier will allow any of those terms. This is like a 24% p.a.

2007 100