Remove Customer Service Remove Expenses Remove Purchasing Remove Reference
article thumbnail

Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Scalability refers to the ability of a business to increase revenue without much increase in costs. But they are time-consuming and expensive. Standard Operating Procedures and automated processes such as Customer Relationship Management (CRM) software serve critical roles for scalability of enterprise generally.

article thumbnail

BMW modeling customer service innovations after Apple

Service Untitled

Buying a new car is a baffling and expensive experience for everyone; options have become so technical making it extremely difficult for car buyers to figure out what they need or really want. All Genius Personnel will be salaried, and if a customer is interested in purchasing a car they will be referred to a salesperson.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer service actions to guarantee repeat business

Service Untitled

Stay in touch with clients and thank them for paying their bill on time, or text them to thank them for referring a client to you. Occasionally send your customers a small trinket honoring your appreciation of your clients; it doesn’t have to be expensive. Never forget to ask your customers about your customer service.

article thumbnail

Customer service actions to guarantee repeat business

Service Untitled

Stay in touch with clients and thank them for paying their bill on time, or text them to thank them for referring a client to you. Occasionally send your customers a small trinket honoring your appreciation of your clients; it doesn’t have to be expensive. Never forget to ask your customers about your customer service.

article thumbnail

Sugar Not The Icing On The Small Business Cake.

The Small Business Blog

Let me spell it out for anyone who really has not got the picture, businesses go bust because: The banks will not lend money to them; Even if they lend the money it is so expensive that it takes any profit out of the deal; They run out of savings. I am a website designer who builds websites mainly for small businesses.

2009 100
article thumbnail

Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

Listening to Experts is Expensive When new business owners believe faulty information they find on the web, it costs them a great deal. I guess it depends on the circumstances and size/importance of the purchase. Keep in mind that the article discusses the initial conditions required to be in place for a first-time purchase.

2010 40
article thumbnail

Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

One friend refers you to someone who only has an email address, a generic address like annepottertherapist@mail.com. Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service.

2010 40