Service Untitled

FEBRUARY 22, 2011

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

Customer Service 40

Customer Service Negotiating Expenses Social Media 40

Service Untitled

JULY 19, 2011

The results weren’t really surprising, but it does provide us with some interesting information that lends itself to customer service improvement ideas. Mercedes-Benz came out on top for customer service followed closely by Jaguar, Lexus, and BMW. In the luxury brands, Lincoln scored at the bottom.

Customer Service 40

Customer Service 2011 Holidays Expenses 40

The Small Business Blog

DECEMBER 7, 2009

Ringing in the Holiday but Sharing the Bil l: For small businesses, shared office parties offer the feel of a big event at a lower cost — and without the planning headaches. Small Business Loans in Areas Down : BOSTON–Delinquencies among small and medium-sized U.S.

2009 100

2009 UPS 2007 2008 100

Service Untitled

FEBRUARY 15, 2011

This cuts down on the overhead; no more expensive medical or life insurance coverage required, pensions, paid holidays or high salaries. Replaced by minimum wage earners who have little expertise as compared to the wealth of knowledge now forced to retire or face unemployment lines, customer service equally takes a nose dive.

Salary 40

Salary 2008 Customer Service Expenses 40

Service Untitled

FEBRUARY 16, 2011

This cuts down on the overhead; no more expensive medical or life insurance coverage required, pensions, paid holidays or high salaries. Replaced by minimum wage earners who have little expertise as compared to the wealth of knowledge now forced to retire or face unemployment lines, customer service equally takes a nose dive.

Salary 40

Salary 2008 Expenses Medical 40