Service Untitled

SEPTEMBER 16, 2013

This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

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Service Untitled

JANUARY 3, 2011

Is it really poor customer service or do we as consumers expect too much? When I first graduated from college, and of course I was poor, I purchased what to me was a very expensive white shirt with navy blue trim from Macy’s. I’m looking forward to a great year of customer service.

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Service Untitled

NOVEMBER 16, 2010

&# and brought up some interesting points about customer service and the lack thereof. Slater became a sort of folk hero of customer service contempt by more than 200,000 people on his Facebook’s fan page. People are fed up with poor customer service and customer service departments.

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Tips From T. Marie

AUGUST 20, 2010

Employees are also subject to evaluation systems that measure the details of how the work is completed and are given detailed training on how to do the job, indicating that the job must be done in a particular way. Share this on Facebook. Employees are given highly detailed instructions. Subscribe to the comments for this post?

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Service Untitled

JANUARY 27, 2011

In today’s market, customers use online and offline engagement with each other or with a company, and with this avalanche of data, customers make their decision where to shop, how much to spend, and who gives the best service and support. Will customers pay extra for superior customer service?

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Success

DECEMBER 21, 2022

We asked a host of experts, readers who follow SUCCESS on Twitter and Facebook , and our SUCCESS staff what they will do to kick-start the new year. Gina Muré from Facebook. I want to evaluate my cost-of-living expenses and see where I can cut back. Rory Vaden from Facebook. Attend training. Think about it.

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Stephanie LH Calahan

APRIL 27, 2011

Have a reliable way to understand the expenses and assets that your business has.    In addition, a strong financial process will ensure that you have the ability to know if you are profitable and which services/products to continue or stop.    7 - Customer/Client Service. PPS Join us on Facebook!

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