Stephanie LH Calahan

APRIL 27, 2011

  An employee policy manual and job descriptions are a great place to start.   Some business owners don't leverage the choices well, while others go out and purchase the latest gadget without a plan for how it fits into the business.    7 - Customer/Client Service. 5 - Technology.

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The Small Business Blog

APRIL 21, 2008

To avoid misunderstandings and conflict from the beginning it is best if you set down a clear and consistent policy favouring the dominant culture. Proper research into these sales figures was not carried out and once the purchase had been agreed the figures simply did not add up. As for the culture. As for the culture. My del.icio.us

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The Marq

JUNE 7, 2010

You can purchase a copy on Amazon.com. I would’ve hoped for a few more chapters devoted to examples of how this could be done. He almost achieves this by sharing stories of how his employees and coworkers put to practice the idea of over-delivering on customer service, even to complete strangers in supermarkets.

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Service Untitled

APRIL 4, 2012

As we live in a technologically advancing world where even seven-year-old children carry smart phones, social consciousness becomes a major factor when building brand loyalty and increasing the number of new customers referred by existing customers.

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Small Business CEO

FEBRUARY 27, 2013

More importantly, an outsourced HR vendor brings consolidated purchasing power to their negotiations with insurance companies. Similarly, more highly qualified employees are most likely more familiar with the rules and regulations that affect their job, and are therefore more likely to follow company policy.

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Men With Pens

JANUARY 10, 2010

I guess it depends on the circumstances and size/importance of the purchase. Keep in mind that the article discusses the initial conditions required to be in place for a first-time purchase. For example, let’s say I want to learn how to be a better copywriter. Trust before like, in all initial purchases and sales.

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Men With Pens

NOVEMBER 17, 2009

It’s interesting that you choose an actor as an example. My clients are are thrilled with the work and service they get, but I am fearful of taking on more clients and being forced to hire less qualified help or not being able to afford the qualified work my current clients have come to enjoy. Friar´s last blog.

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Men With Pens

MARCH 9, 2010

Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. For example, we recently did a website for a dentist in the Houston area. But it has to be a good site.

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