Service Untitled

OCTOBER 17, 2011

At the time and day this poor service happens we are angry, and we vow the moment we get home we will get a letter out to the CEO of the company and reiterate the miserable events of either our last purchase or service. So who do we tell about bad service? Most of us will tell our friends.

Customer Service 40

Customer Service Purchasing Cubicle Social Media 40

Service Untitled

NOVEMBER 17, 2010

That’s where policy procedures come into play. In the event of a complex crisis, a customer service representative has to intervene and address the problem privately and quickly. Possibly Related Posts: How social media affects customer service Social media is everywhere. At a local. At a local.

Social Media 40

Social Media Customer Service Facebook Twitter 40

Service Untitled

APRIL 21, 2014

I’ve often thought that customer loyalty was all about making the customer the king by maintaining transparent ethical practices, sound policies, and impressive customer service. Now QR codes can track our demographics including how many visits we have had, what we purchased, and even our methods of shopping.

Customer Service 40

Customer Service Purchasing Social Media AT&T 40

Service Untitled

NOVEMBER 19, 2010

It used to be my father and brothers enjoyed Thanksgiving Day for the good food and football, while my mother and I cleaned up and prepared for the biggest shopping event of the year. Prominently display warranties and return policies. Headsets.com provides a return policy with no excuse ever necessary.

Holidays 40

Holidays Customer Service Social Media Confidence 40

Loosely Speaking

OCTOBER 29, 2008

Today, almost 15 years later, I run a fulltime VA business that provides client services and support, a network for VAs with members in 15 countries, VA training and coaching, website hosting and maintenance, a blog that teaches about the industry and I also write books and speak at conferences and events.

2008 100

2008 AT&T Networking Purchasing 100