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Service Untitled» Blog Archive » Customer service procedures and.

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Service Untitled The blog about customer service and the customer service experience. You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Consider using social media the same way. Remember train, train, train. At a local.

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Interview with Rob Siefker of Zappos – Part 4 of 4

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Constantly you should be having interactions and it should just be a never–ending process of learning and growing and getting better and building relationships and having interactions, and that’s the type of environment we want to promote. They’ve learned the ones that they want and they just want to answer the phones on a day–to–day basis.