Remove Customer Service Remove Etiquette Remove Goals Remove Interviewing
article thumbnail

Service Untitled» Blog Archive » Quirky customer service commercial

Service Untitled

Service Untitled The blog about customer service and the customer service experience. After all, CEO Tony Hsieh encourages his customer service representatives to make a Personal Emotional Connection. How to get a customer service job Last week my friend Sara went on an interview at.

article thumbnail

Service Untitled» Blog Archive » Internal customer service counts too

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Internal customer service provides our coworkers within our company information or services. Here are some suggestions to help internal customer service: Develop forums to share the goals of the company.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » How Customer Service Can Create.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Brands that are able to lead with quality customer service and innovating products are able to retain customers and turn them into brand ambassadors.

article thumbnail

Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets © Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc.

2010 100
article thumbnail

Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

This is the fourth and final part of my interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here , part two here , and part three here. ” Service Untitled: So I read somewhere that core values are incorporated into reviews at Zappos?

article thumbnail

Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

I think along with this question I would also like to know if you have etiquette tips about emailing with the other EA’s on the client side of things. Everything should be scheduled based on priority, always make the other parties feel they are important, and their requests are being heard, and attentive customer service is key.

Attire 40
article thumbnail

Service Untitled» Blog Archive » Quality vs. quantity in customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. It becomes a finely honed combination of quantity and efficiency developed by knowledge of the product, understanding the needs of customers, training, and the support tools available to the customer service team.