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Warm thoughts for customer service during the holidays

Service Untitled

You’re most likely sending out emails, brochures, and promotions with greetings of the season, but what happens after the lights are removed and the tree is packed away? Are you still showing your customers that you appreciate their business all year round? Take care of your customers and attract new ones. .

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Customer service benefits by going green

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Green marketing is not just the weekend garden place you can go to buy fresh vegetables, fruits, and home-made goods in your community; it is a tried and true marketing strategy to get more customers and make more money. Let’s face it; it’s all part of customer service.

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Announcing my first book: The Hidden Power of Your Customers

Customers Rock!

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.

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And it’s customer appreciation day!

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Choose promotional products that can give your business a boost. There is no need to go broke on a customer appreciation day; just don’t be Ebenezer Scrooge either. This is the perfect time to introduce new products or services. Send individual invitations in advance to your most loyal customers. Saks 5th Ave.

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Brick and mortar retailers can compete with their online competition

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When you think of the convenience that online stores are open 24 hours a day, seven days a week, and 365 days per year, it can certainly make that July 4th celebration where area stores close for the holiday inconsequential, because if you feel like shopping, just hit any key on your computer. Have you ever walked into the Apple store?

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Amazon.com takes first place in customer satisfaction

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A Christmas Customer Satisfaction Index survey showed Amazon as the top online retailer to best satisfy consumers during the busy holiday shopping season. Companies might be reconsidering the heavy financial investments they have been making in promoting the mobile advantages. photo credit: hospi-table.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live. Jeremy Burrows 2:49 Nice.

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