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5 Habits to Help You Handle Rejection Gracefully

Success

Your emails go unanswered , and people who promise to get back to you disappear like Houdini. Objections: They read you a laundry list of what’s wrong: why the competition is better, your product is too expensive and your customer service is lousy. Let the other person finish their train of thought.

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Let Your Customers Count Cows

Service Untitled

Today’s customers have a strong need for speed. They are as impatient and restless as a group of “desperados waiting for a train,” to quote the country music song title made famous by The Highwaymen. Faxes gave way to e-mails which gave way to text messages from anywhere at any time. When customers.

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Service Untitled» Blog Archive » Attitude makes the difference in.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Let’s also assume that the customer can identify the mood of a customer service agent by their pace, volume, inflection, intensity, and even attitude whether it is over the phone or in person.

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High Performers Versus Low Performers - 7 Ways to Tell the Difference

Stephanie LH Calahan

She trains, consults, and publishes handbooks that contain phrases for discussing performance. Handbook topics include Linking Time Management To Results, Linking Customer Service To Results, and others. Click to get posts as we publish Prefer less email? A different take on the to-do list.

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WinWeb's One-Stop-Shop Business Services For Freelancers, Home.

The Small Business Blog

This is another world-wide first for WinWeb and every business service includes free access to WinWeb’s OnlineOffice as a bonus. Any receipts can be uploaded by fax, scanned via email or sent to our processing centre and will be processed within 72 hours of receipt. Sponsors Advertise Here? Digg Furl Netscape Yahoo!

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Apple – the customer support nightmare – Part II: The Criminal.

The Small Business Blog

She would like to get a copy of my signature – not passport, or anything – so I’ll write her a fax, so she can deal with TNT, and she is shipping me a new copy of the OS Server out. colleague, Stefan Töpfer, at the Small Business Blog, has been having a tremendously hellish experience with Apple customer service.

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