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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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5 Habits to Help You Handle Rejection Gracefully

Success

Your emails go unanswered , and people who promise to get back to you disappear like Houdini. Objections: They read you a laundry list of what’s wrong: why the competition is better, your product is too expensive and your customer service is lousy. Oh, and I’m going to fax a poem to you. Listen fully before you respond.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. Be sure to include this form on a separate page so that your client can fax back their credit card details to you.

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Let Your Customers Count Cows

Service Untitled

Today’s customers have a strong need for speed. Faxes gave way to e-mails which gave way to text messages from anywhere at any time. Patterson are customer loyalty consultants and the authors of Wired and Dangerous: How Your Customers Have Changed and What You Can Do About it due in bookstores in May. When customers.

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How to fix/remove 'Winweb Security' Virus/Malware. | THE SMALL.

The Small Business Blog

Obviously this has nothing to do with WinWeb , but never the less people call and email us about it, understandably angry and upset. We do not install software since all of our software and business services for small business are online only, we also have no product that scans your computer for viruses. Sponsors Advertise Here?

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