Customer Service Email Etiquette Holidays 
Musings of a High-Level Executive Assistant
JANUARY 8, 2013
I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. I am copied on highly confidential information and I read emails that seem to be written in a new language – sales speak. Thank you so much for your email!
Service Untitled
JULY 5, 2011
When you think of the convenience that online stores are open 24 hours a day, seven days a week, and 365 days per year, it can certainly make that July 4th celebration where area stores close for the holiday inconsequential, because if you feel like shopping, just hit any key on your computer. Have you ever walked into the Apple store?
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Laughing all the Way to Work
JULY 12, 2010
I finally had a chance to sit down and read your book over the holiday. Holidays (Public) in Canada and the United States Canadian Holidays U.S. Holidays Humour "A cheerful heart is good like medicine." Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Excellent material! 411 Look Up 411.ca
Service Untitled
FEBRUARY 29, 2012
We used to have every twice a year, once a year, whatever, HR would email all the leadership teams so all the managers from all the different departments and stuff, and say okay, it’s review time and everybody gets an email of the most up–to–date review form and all that stuff. It’s a little different. We used to do that.
Service Untitled
APRIL 7, 2010
Service Untitled The blog about customer service and the customer service experience. Their low prices lead the industry, but their policies toward the public most likely defies any basic rules of customer service no less customer satisfaction. Do toll-free numbers help customer service?
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