Customer Service Education Expenses Purchasing 
Service Untitled
MAY 16, 2011
In order to make customers happy, we need to be sure our employees are happy, and there is no better way to uphold and maintain a sustainable strategy than by being an excellent role model. The experiences however, remind me of what world-class service can offer. World-class customer service listened to what I had to say.
Service Untitled
MAY 11, 2011
Occasionally send your customers a small trinket honoring your appreciation of your clients; it doesn’t have to be expensive. I like to educate customers using newsletters and reports. Never forget to ask your customers about your customer service. Sometimes a picture is worth a thousand words.
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Service Untitled
MAY 10, 2011
Occasionally send your customers a small trinket honoring your appreciation of your clients; it doesn’t have to be expensive. I like to educate customers using newsletters and reports. Never forget to ask your customers about your customer service. Sometimes a picture is worth a thousand words.
Service Untitled
SEPTEMBER 21, 2011
Jennifer had not spent more than ten minutes on the phone with the bank customer service representative when the agent told Jennifer she would have to ask the remainder of her questions at another time. Not only does customer service suffer, but the stress and pressure on an agent has an effect on job performance.
Make or Break Moments
SEPTEMBER 3, 2010
The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.
Service Untitled
OCTOBER 8, 2010
Service Untitled The blog about customer service and the customer service experience. Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products.
Service Untitled
NOVEMBER 5, 2010
Customers don’t want to be embarrassed, lectured, corrected, or have an agent express a “know it all&# attitude. Be educated about your products and services through lectures and training sessions so you can be a competent source of information. Correct design mistakes or service interruptions.
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