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Ep 226: Jen Johnsen – Executive Assistant at The Children’s Theatre Company

LEADERASSISTANT.COM

In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. Prior to that, she worked many freelance positions for non-profit organizations and theaters. LEADERSHIP QUOTE To say you have no choice is a failure of imagination.

2013 69
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Service Untitled» Blog Archive » Help your customer service staff.

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Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it. There are no.

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Service Untitled» Blog Archive » Employing company vision in.

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Service Untitled The blog about customer service and the customer service experience. Almost any company will state on a mission statement their commitment to excellent customer service, but how many of those organizations follow through on that campaign?

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Service Untitled» Blog Archive » Use innovative ideas to convey.

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Service Untitled The blog about customer service and the customer service experience. Assuming an organization has quality products, and they are reasonably priced, can we find different ways to market both our wares and our abilities? Let’s look at some of the possibilities. At a local. She started.

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Service Untitled» Blog Archive » Quality vs. quantity in customer.

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Service Untitled The blog about customer service and the customer service experience. It becomes a finely honed combination of quantity and efficiency developed by knowledge of the product, understanding the needs of customers, training, and the support tools available to the customer service team.

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Service Untitled» Blog Archive » American consumers report.

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Service Untitled The blog about customer service and the customer service experience. a Georgia provider of Customer Experience Management reported American consumers feel customer service satisfaction has slipped since the first quarter of the year. noted the downward trends. Of the 31.5%

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Service Untitled» Blog Archive » The benefits of a process-focused.

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Service Untitled The blog about customer service and the customer service experience. Without a process-focused organization, employees are stomping out fires, missing out on opportunities, and generally wasting time and money because of poor planning and lack of vision. A customer calls in with an order.