Remove Customer Service Remove Document Remove Purchasing Remove Suppliers
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.

Email 279
article thumbnail

The Evolution of CRM

Productivity Bits

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. A CRM system can create, record and effectively manage order fulfillment data such as transaction documents, sales orders, invoices, purchase orders and credit notes.

Suppliers 100
article thumbnail

Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Use WinWeb ’s Online Calendar and Online Document Store to cut down on physical waste. Use a specific business calendar to keep a reminder of your schedule. Be ruthless with your filing.

2007 100