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How customer service excels during disasters

Service Untitled

With over two million customers without power because of Hurricane Sandy, is it within the realm of possibilities that we can expect customer service to even scratch the surface of what we need or what we want? Medicare forcing hospitals to improve their customer service In the midst of arguments on the Affordable Health Care.

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How to establish a customer service culture

Service Untitled

There were six personal representatives; two were involved with customers, and the other four were doing something else, but definitely not serving customers. Analyzing what went wrong with the bank, it seems someone lost sight of customer importance. That means put the other work away when a customer is waiting.

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Don't Make Your Customers Feel Stupid

Make or Break Moments

I insert the handy-dandy thumb drive into each piece of equipment and it tells me the seat height, number of reps and weight I should lift. But what happens when you have to use one of the old fashion, non-computer pieces of equipment because the fancy stuff isn’t available? I am not a happy customer right now.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

It costs so much with some of this equipment as well. The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. So hence why the takeup there but businesses definitely wanting to see it happening.

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Q & A: What does “Fixed Costs” mean and why should they be as low.

The Small Business Blog

Outsourcing is definitely the best way for a business to save money, especially in these times when every penny is important. Rental equipment, software (via cloud computing), along with outsourcing of services are all good ways to spend less and make more.

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Small Business Bootstrapping Techniques | THE SMALL BUSINESS BLOG

The Small Business Blog

Especially if your aim is to build a personal business, like contractors, freelancer, self-employed, sole-trader and virtual assistants , working from home , creating an income and keeping it small and manageable, then bootstrapping is definitely for you. PUSSHE Said on October 26th, 2007 at 9:28 am [.]

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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

Pete and I looked at each other and said, ‘Wow, this is definitely something we were meant to do,’” Ranney said. It’s a low-cost clinic near downtown Indianapolis, Indiana, that provides affordable therapy, equipment and facilities to patients with spinal cord and other neurological injuries.

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