Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

Success

SEPTEMBER 6, 2021

If you fail to get this right, as I did with my online men’s store, then your customers won’t care about your offerings, and you’ll have to go back to your old cubicle job. Choose a product or service. Any less and you attract too many needy customers. More, and they will expect white-glove customer service.

Social Media 285

Social Media Email Google Interviewing 285

Men With Pens

NOVEMBER 17, 2009

But what is scarier to me is spending my life sitting in a cubicle. And don’t be like those miserable people who work cubicle jobs. It’s often the cubicle-people who enable your dreams to succeed. Sure, my cubicle job sucks at times. And I didn’t say a word about cubicle people. Well, news flash.

2009 40

2009 Cubicle AT&T Purchasing 40

Men With Pens

MARCH 14, 2010

Kelly Erickson of Maximum Customer Service (www.maximumcustomerservice.com) does these kick-ass web audit reports on customer experience and works with me now when we create our drive-by critiques. Most of my poor experiences are with similar sized businesses and consultants that have been referred to me.

2010 40

2010 AT&T Expenses Social Media 40

Allwork

AUGUST 14, 2023

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. I think you’re also referring to stock markets.

Management 241

Management AT&T Equipment Environment 241