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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

The company has even set up a website to help consumers keep track of all activity concerning legislative action for all credit card holders. photo credit: TheTruthAbout… Possibly Related Posts: Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and.

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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

Post-COVID-19, many employee tracking software programs started popping up, allowing companies to track employee productivity , computer activity, emails, and even individual keystrokes. From there, you can hook them up with the proper training to increase their productivity. Social security number. Keystroke logging.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

In this part, Doria talks more about the American Express culture, share some things are unique to American Express call centers, talks about how American Express engages with social media and gathers customer feedback, and finally, how she interacts with customers personally. Question: Do you use social media in servicing?

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Up went an obvious link stating, Frequently Asked Questions. Next came the forum that Elizabeth set up. Since Elizabeth has chosen at this time not to participate on social media sites such as Twitter or Facebook, her forum still gives her the opportunity to participate and answer questions or give suggestions.

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Service Untitled» Blog Archive » Customer loyalty built on company.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty built on company focus Cheryl April 16, 2010 Customer Service , Proactive 2 Comments I grew up in a very small town where we were mostly limited to one grocery store, one department store, one morning restaurant, and even one book store. At a local.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

In the fourth and final part of this interview, Doria and I discuss what’s unique to American Express call centers, how American Express uses social media and gathers customer feedback, and how Doria interacts with customers in her own role.