Service Untitled» Blog Archive » Interview with Doria Camaraza.
Service Untitled
SEPTEMBER 3, 2010
There is a lot of movement within the center with customer care professionals from one area moving to another to develop skills across a variety of disciplines. It’s why we “hire for the will and train them for the skill.” For the remainder of our servicing roles, we also hire externally. So it was a real cultural shift for us.
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