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Service Untitled» Blog Archive » Interview with Doria Camaraza.

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There is a lot of movement within the center with customer care professionals from one area moving to another to develop skills across a variety of disciplines. It’s why we “hire for the will and train them for the skill.” For the remainder of our servicing roles, we also hire externally.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Then we do an assessment to determine math computation skills, how they would handle certain customer interactions, etc. Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and. Answer: First, an applicant applies for an open position through our website.