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Google enters into customer service industry with Trusted Stores Program

Service Untitled

Critics are saying that Google has entered into the customer service arena which in the past directly contradicts their automated tech abilities and less than stellar customer-centric talents. The Google Trusted Stores Program will rate online stores on their delivery of an overall customer experience.

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The “WOW” of customer service

Service Untitled

There’s nothing more stimulating to get me to pull out my credit card and make a purchase than a particular customer service person who just has that “WOW’ affect. The service I received could not have been better anywhere. photo credit: Atom Ess. There are no.

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5 Steps To Fixing Negative Reviews In Google Places aka Google Plus Local

Small Business CEO

Your potential clients eagerly punch in those buying keywords to actively seek your business and make their next purchase. Set up Google Alerts , experiment with different keywords to receive notifications directly to your mail. Interact and build rapport and positivity with your clients on your Google Places account.

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Are You Ordering From A Legitimate Website?

Small Business CEO

These are all huge reasons to leave a site – and although your payment may be accepted, you might never receive your purchase. Avoid “free” products that need your credit card information to get. Google the company’s name, and see what real people are saying about it. How about spelling errors? tk” instead of “.com”?

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

RBI draws flank from panel : The carte blanche given to private and foreign banks by the Reserve Bank of India to charge interest rates on credit cards at their whims and fancy has come in for severe criticism by the parliamentary standing committee on finance. per cent in April 2011 has angered small business owners.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Google Trends will compare search terms and rank them by popularity over time and country. Google Keyword Planner helps you input a product or search term and find related, and ideally underserved, audiences. Any less and you attract too many needy customers. More, and they will expect white-glove customer service.

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How To Make This Recession Work For Your Small Home Business.

The Small Business Blog

Lets says business was bad three months running, do your tips apply to non business related credit etc. Obviously not paying a bank would be a bad move but a less used credit card…maybe? My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank Digg Furl Netscape Yahoo!

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