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Building The Right Relationships

The Small Business Blog

Building relationships doesn’t start and finish with customer relationships; in fact great customer relationships are difficult to maintain if the other relationships within your business aren’t satisfactory.

Suppliers 100
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The Customer Is Always Right!

The Small Business Blog

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. You can follow any responses to this entry through the RSS 2.0

2007 100
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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. From the top senior levels, management is obligated to show they care about employees.

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Service Untitled» Blog Archive » How to overcome negative brand.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Companies need to fix the problem, fire suppliers, establish new procedures, hire new personnel, and communicate to the world that this will never happen again. So what do these examples teach us? David Copperfield.

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5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

Ask corporations – often they have training courses or accreditation for their products. Look online for affordable web-based courses If you have additional tips, please share them in the comments section. Melanie Said on November 12th, 2009 at 11:37 pm I have had great success with some free online courses.

Training 100
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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

I sent a very shrewd employee on the floor one-year course internet marketing, he later taught by weekly seminars the whole company, the result is excellent Leave a Reply I would love to hear from you, please let me know what your take on my blog post is. Digg Furl Netscape Yahoo!

Budget 100
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Top 5 Basic Advertising Tips

The Small Business Blog

This may not work and of course you are not guaranteed of a positive review but at least the advertising team will advise the editorial team of your advertising activities and this will create synergy across both activities. Digg Furl Netscape Yahoo!

2007 100