Course Customer Service Expenses Survey 
Service Untitled
JULY 31, 2012
Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? In a study from CRM Guru, bad customer service accounts for 70 percent of customer attrition followed by poor quality at 30 percent, price at 25 percent, and functionality at 15 percent.
Service Untitled
NOVEMBER 16, 2010
and brought up some interesting points about customer service and the lack thereof. Slater became a sort of folk hero of customer service contempt by more than 200,000 people on his Facebook’s fan page. People are fed up with poor customer service and customer service departments.
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Service Untitled
SEPTEMBER 17, 2010
Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.
Service Untitled
SEPTEMBER 8, 2010
Service Untitled The blog about customer service and the customer service experience. Employees are concerned with customer losses, layoffs, employee turnovers, and the extra work that has resulted from under-staffing. Have focus groups; consider an employee survey. Great thoughts!
Allwork
NOVEMBER 6, 2023
Myth #3: Flexible workspaces are too expensive for small businesses. The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. These are the basics that it seems to be with this survey. You want things to work.
Service Untitled
JULY 15, 2010
Service Untitled The blog about customer service and the customer service experience. The author also emphasized the importance of marketing to help create a successful business and touches upon social media including Facebook, Twitter, blogging, and of course, the company website. David Copperfield.
Service Untitled
APRIL 16, 2009
Service Untitled The blog about customer service and the customer service experience. I stumbled upon your blog from the Perfect Apology website ( [link] ), which I visited because I was looking for customer service case studies. Customer service is one of the many topics.
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