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Service with a snarl: What to look for and how to avoid it

Service Untitled

No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. How is the customer treated? Is the service we expect now provided? Is there an apology for making us wait?

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44 Ways to Kick-Start Your New Year

Success

Cut up credit cards. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Ask restaurant servers for low-sodium options—you’d be surprised how eager they are to help. Then you’ll be perfectly prepared to speed up and win in your business.

Mentoring 345
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Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

The last time I went to a restaurant, I checked online for a menu before calling to make reservations. Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service.

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