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7 Money Mistakes You’re Making in Your 20s

Success

Not considering how many hours (not dollars) something costs. That means the coat will cost you 20 hours (or half of a workweek) to buy. You’re out at a restaurant or a bar with some friends and you want to split the bill, but you don’t have cash. The $40 shirt is a better investment because it costs $.80

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Service with a snarl: What to look for and how to avoid it

Service Untitled

Customer service agents are not FBI hostage negotiators and should not be expected to tolerate screaming profanities, unrealistic goals, and vulgar behaviors. Low levels of service are inexpensive, but the high costs of customer dissatisfaction, the lost business, and the money spent to process and repair the damage, takes its toll.