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The Evolution of CRM

Productivity Bits

Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. Often, CRM includes a system to generate ‘cases’ – issues reported by the customer which require an investigation to prevent reoccurrence.

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Clever Marketing by Kitchen Table Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Bookkeeping for Small Business » « Previous Entries This entry was posted on Thursday, October 11th, 2007 at 3:15 pm and is filed under DIY Business , Home Business , Marketing/PR , Small Business / SOHO , bootstrap , market and sell.

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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

Weekend Reading: My fav’s from this week: 1/08/10 Reply Chris Garrett ( @chrisgarrett ) January 11, 2010 at 6:19 am You don’t have to know or like someone to buy a commodity, or even buy their ebook, but if you are looking for a long term business relationship where you are going to work closely with someone, heck yeah you have to like them!

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