Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Were all human and should treat each other that way.
LEADERASSISTANT.COM
JULY 2, 2023
In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. JOIN THE FREE COMMUNITY Join the Leader Assistant Global Community for bonus content, job opportunities, and to network with other assistants who are committed to becoming leaders!
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Success
MARCH 4, 2024
Accidental Genius: Using Writing to Generate Your Best Ideas, Insight, and Content By Mark Levy Accidental Genius is a book that describes the power of “freewriting.” Excuse Me: The Survival Guide to Modern Business Etiquette By Rosanne J. Etiquette in business is more important than ever, warns Rosanne J.
Service Untitled
FEBRUARY 2, 2011
Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. I doubt there’s a customer service story about successful culture that does not include the examples of Zappos or the Ritz Carlton, but don’t we all want our own unique successful culture? There are no.
Service Untitled
JUNE 30, 2010
Service Untitled The blog about customer service and the customer service experience. The plan includes teaching employees how to deal with customer support on a different and much larger scale, how to talk to people, create content and answer questions. Remember train, train, train. At a local.
Step It Up VA Coaching
OCTOBER 25, 2012
And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. Simply beginning an email with the content is disrespectful and makes it appear that you are too busy to include a proper greeting; thus, too busy for them.
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
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