How Do You Know When Your Customers Are Starting to Stray?
Service Untitled
APRIL 13, 2011
I found a few restaurants in the area using the iPhone app Around Me and picked one based on the menu and reviews. The restaurant was packed, which is always a good sign. With a keen eye for recognizing service triumphs and failures, Larry loves to shares his experiences on his blog, www.serviceexcellencedefined.blogspot.com.
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